Effective Date: June 23, 2026
At Hayakini, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, purchase our products, or interact with our services.
By accessing our website or providing your personal information, you acknowledge that you have read and understood the practices described in this Privacy Policy.
1. Information We Collect
We may collect different types of information to provide and improve our services, including:
Personal Information You Provide
When you place an order, create an account, contact our support team, or otherwise interact with us, we may collect information such as:
- Full name;
- Billing and shipping address;
- Email address;
- Telephone number;
- Payment details required to process your transaction;
- Order history and purchase information;
- Information provided in customer service communications.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address;
- Browser type and version;
- Device information;
- Operating system;
- Pages visited and browsing activity;
- Date and time of access;
- Referring websites and general location information.
This information helps us maintain website functionality, analyze performance, and improve customer experience.
2. How We Use Your Information
Hayakini may use collected information for the following purposes:
- To process and fulfill your orders;
- To provide shipping updates and order confirmations;
- To manage payments and prevent fraudulent transactions;
- To communicate with you regarding your purchases or inquiries;
- To provide customer support;
- To improve our website, products, and services;
- To personalize your shopping experience;
- To analyze website usage and performance;
- To comply with legal obligations and enforce our policies.
We process your information only for legitimate business purposes and in accordance with applicable privacy requirements.
3. Payment Information
Payments made through our website are processed through secure third-party payment providers. Hayakini does not store complete credit card numbers or sensitive payment credentials on our servers.
Payment providers process your information according to their own privacy and security standards.
4. Cookies and Similar Technologies
Our website may use cookies, pixels, and similar technologies to improve website performance and enhance your browsing experience.
These technologies may be used to:
- Remember your preferences and shopping cart;
- Understand how visitors interact with our website;
- Improve website speed, functionality, and performance;
- Measure the effectiveness of marketing activities.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
5. Sharing of Personal Information
Hayakini does not sell your personal information to third parties.
We may share your information only when necessary with trusted service providers, including:
- Payment processing providers;
- Shipping and logistics companies;
- Website hosting and technical service providers;
- Customer support and communication platforms;
- Analytics and security service providers.
These third parties are permitted to access personal information only as necessary to perform services on our behalf and are expected to protect your information appropriately.
We may also disclose information when required by law, legal process, government request, or when necessary to protect our rights, customers, or business operations.
6. Data Security
Hayakini implements reasonable administrative, technical, and organizational measures designed to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Although we work to protect your information, no method of online transmission or electronic storage can guarantee absolute security. Customers should also take appropriate steps to protect their account credentials and personal devices.
7. Data Retention
We retain personal information only for as long as necessary to:
- Complete transactions and provide requested services;
- Maintain business and financial records;
- Resolve disputes and enforce agreements;
- Meet legal, tax, accounting, and regulatory requirements.
When information is no longer needed, we will securely delete or anonymize it where appropriate.
8. Your Privacy Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information;
- Object to or restrict certain types of data processing;
- Request a copy of your information where legally applicable;
- Withdraw consent for marketing communications.
To exercise any applicable privacy rights, please contact us using the details provided in this policy.
9. Marketing Communications
If you subscribe to receive promotional emails or marketing messages from Hayakini, you may receive updates regarding new products, collections, special offers, or company announcements.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting our customer support team.
Please note that even if you opt out of marketing communications, we may still send necessary transactional messages related to your orders or account.
10. Children's Privacy
Our website and services are not intended for individuals under the age required to provide consent under applicable laws.
We do not knowingly collect personal information from children. If we become aware that a child has provided personal information without appropriate authorization, we will take reasonable steps to remove such information.
11. International Data Transfers
Your personal information may be processed and stored in countries other than your country of residence where our service providers or operational partners are located.
When such transfers occur, we take reasonable measures to ensure that your information receives an appropriate level of protection in accordance with applicable privacy laws.
12. Third-Party Websites
Our website may include links to third-party websites or services that are not controlled by Hayakini.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any external websites they visit.
13. Changes to This Privacy Policy
Hayakini reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, technology, legal obligations, or operational requirements.
Any changes will become effective immediately after being published on our website. The effective date displayed at the beginning of this Privacy Policy indicates the most recent revision date.
14. Contact Information
If you have any questions, requests, or concerns regarding this Privacy Policy or our handling of personal information, please contact Hayakini:
Store Name: Hayakini
Email: support@hayakini.com
Customer Support Hours: 8:00 AM – 7:00 PM EST, Monday – Saturday
Our customer support team will make reasonable efforts to respond to privacy-related inquiries in a timely manner.